CRM: Date & Time on Devices

The date and time of the transaction will always be correct. It does not rely on the device’s date and time, but rather on our servers. We can assure the client that, even if the time on the device is incorrect, the transaction time on the portal will always be accurate.

Devices showing incorrect time?

1. Try rebooting the device.
2. If the problem persists after reboot, submit a ticket.
3. A manual time and date change may be requir

Please provide the following information:

• WebclientID
• CSSPMID
• Device name

The IT individual assigned to the ticket will investigate further.