CRM: Update, Add or Create Area and destinations for iDTechAccess

Created by Jason Verwey, Modified on Thu, 24 Oct, 2024 at 11:33 AM by Duncan Hickling

Update, Add or Create Area and destinations for iDTechAccess

In order to add, update or create Area and Destinations for clients, we would need the following information:

Are and Destination
WebclientID 123456
Area	Destination	CSSPMID
Antico Estate	01 - Mr. & Mrs. Dos Anjos	123
Antico Estate	02 - Goncalves/De Castro	123
Antico Estate	03 - Mr. & Mrs. Holcroft	123
Antico Estate	04 - Mr. & Mrs. Valjee	123
Antico Estate	05 - Mr. & Mrs. Ntuli	123
Antico Estate	06 - Mr. & Mrs. Dos Anjos	123
Antico Estate	07 - Mr. & Mrs. Noormahomed	123
Antico Estate	08 - Mr. & Mrs. Behari	123
Antico Estate	09 - Mr/Dr. & Mrs. Naidoo/Foster	123
Antico Estate	10 - Mr. & Mrs. Chetty	123
San Marco	01 - Dr. Govender	345
San Marco	02 - Mr. & Mrs Mahomed/Satar	345
San Marco	03 - Mr. & Mrs. Solomzi	345
San Marco	04 - Mr. VD Westhuizen/Ms Muller	345
San Marco	05 - Mr. & Mrs King	345
San Marco	06 - Mr. Kruger	345
San Marco	07 - Mr. Schafer	345
San Marco	08 - Mr. A Husrath/Dr C Rajman	345
San Marco	09 - Dr. S. Moonsammy	345
San Marco	10 - Mrs. Ryder	345
San Marco	11 - Mrs. Parsons	345
San Marco	12 - Dr. Rose	345
San Marco	13 - Mr. Hlatswayo	345

Area: Indicates the area a destination will fall under.

Destination: Indicates the destination within an area.

CSSPMID: Indicates which device these options will be available on.
These options will become available on the Area & Destination form on the IDTechAccess Scanners.

WebclientID: Identifies which client these changes pertain to.

If you require Areas and Destinations to be changed, log a ticket with the following information (in line with the table mentioned above):

"Please update the Area and Destination form.

WebclientID: 123456
Area: San Marco
Destination: 13 - Mr. Hlatswayo
CSSPMID: 345

Updated Destination to:
Destination: 13 - 'Your New Destination Here' "

Please Note: If the client's scanners do not already have the Area and Destination form included in their form flow, we will need to add it. Please indicate this in your request.

Please contact your relevant IT Technician for further assistance.